Responsible Gaming

Gambling Should Be Entertainment, Not Income

At Yebo Casino, we believe that gambling should only be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Online casino games are games of chance, and the odds always favor the house. Only gamble with money you can afford to lose, and never chase losses or bet more than you intended.

If you find yourself gambling to escape problems or recover losses, it's time to seek help. Problem gambling can have serious consequences for your mental health, finances, and relationships.

Age Verification

In South Africa, you must be 18 years of age or older to participate in gambling activities. Yebo Casino strictly enforces age verification to comply with South African gambling regulations. Players under 18 are not permitted to create accounts, deposit funds, or participate in any gambling activities on our platform.

If you are under 18, we encourage you to seek age-appropriate entertainment and support from trusted adults or counselors.

Warning Signs of Problem Gambling

Do you recognize any of these warning signs in your gambling behavior? If so, it may be time to take action:

• Chasing Losses: Trying to win back money you've lost by gambling more
• Hiding Gambling: Keeping your gambling secret from family, friends, or partners
• Loss of Control: Gambling longer or with more money than you planned
• Neglecting Responsibilities: Missing work, school, or family commitments due to gambling
• Financial Strain: Using money meant for bills, rent, or essentials to gamble
• Mood Changes: Becoming irritable or anxious when unable to gamble
• Escalating Bets: Needing to bet more money to get the same excitement
• Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
• Relationship Problems: Conflicts with loved ones about your gambling habits
• Using Gambling to Cope: Gambling to escape stress, anxiety, depression, or other problems

If you've checked multiple boxes, problem gambling may be affecting your life. Please reach out for support.

Self-Help Tools & Responsible Gaming Features

Yebo Casino provides several tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly). Once the limit is reached, you cannot deposit additional funds until the period resets.
• Loss Limits: Set a maximum amount you're willing to lose over a specified period. Once you reach this limit, your account will be temporarily restricted from gambling.
• Reality Checks: Receive periodic notifications during your gaming session reminding you of how long you've been playing and how much you've wagered.
• Self-Exclusion: Temporarily or permanently exclude yourself from your Yebo Casino account. During a self-exclusion period, you will not be able to access your account or deposit funds.
• Session Time Limits: Set a maximum duration for your gaming sessions. You'll be logged out automatically when the time expires.

To activate any of these tools, visit your account settings or contact our customer support team. Using these features is a positive step toward responsible gambling.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available. Here are trusted organizations that provide confidential support:

South Africa

• National Responsible Gambling Programme (NRGP): Provides resources and support for problem gambling in South Africa. Contact through the South African Gambling Authority.
• Gamblers Anonymous South Africa: A peer-support fellowship offering meetings and guidance for those affected by problem gambling.

International Resources

• GamCare (United Kingdom): Provides free, confidential support for problem gambling. Website: www.gamcare.org.uk
• GamStop (United Kingdom): A free national self-exclusion scheme for online gambling. Website: www.gamstop.co.uk
• Gambling Help Online (Australia): Free counseling and support services. Website: www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): Information and resources for problem gambling. Website: www.responsiblegambling.org
• National Council on Problem Gambling (United States): Helpline and resources available 24/7. Website: www.ncpgambling.org

All support services listed above are free and confidential.

If You Need Help, Reach Out Today

Problem gambling is treatable, and recovery is possible. You don't have to face this alone. If you recognize that gambling is causing harm in your life—whether financially, emotionally, or socially—please take action immediately:

• Contact a support organization listed above
• Use Yebo Casino's self-exclusion or deposit limit tools
• Speak to a trusted friend, family member, or healthcare professional
• Seek counseling or therapy from a qualified mental health professional

Your wellbeing is more important than any game. Help is just a phone call or click away.

This Responsible Gaming information is provided for educational purposes. Yebo Casino is committed to promoting safe and responsible gambling. If you have questions about our responsible gaming policies or need additional support, please contact our customer service team.